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Shipping Policy

WE ARE HERE FOR YOU

COVID-19 Update

We ask for your understanding and patience during this world wide pandemic as it’s causing delays in transit time. Please allow 5 to 7 business days for your orders to be process. Please NOTE processing time do not include Shipping times.

At this time we do not offer international shipping or express shipping.

Ada Leroux Hair ("we" and "us") is the operator of (https://adalerouxhair.com)
("Website"). By placing an order through this Website you will be agreeing to the terms below. These are terms are provided to make you aware of fraud agree to this arrangement to mutually protect yourself and Ada Leroux Hair from credit card and theft-fraud.

Please NOTE in order for us to quickly process your payment the billing name and shipping address must ”match” information on credit / debit card. Any orders not meeting this criteria is automatically canceled.

Due to COVID -19 Please allow up to 5-7 business days of processing time for orders if placed during business days which are Monday to Friday we do not process orders on weekend or on national holidays. All Orders placed after 3:00pm or on non-business days will be processed the next business day. 

Delivery times are based on the distance from our Atlanta, Georgia  office to your location.

All shipped orders are addressed to you And you must signed for it upon delivery.  Once your order ships, you will receive an email with tracking information as well as updated tracking emails until your order has been delivered. Again, you must sign for delivery of your package this is required to protect your purchase and our business from fraudulent orders.

Please note it is 100% out of our company’s control once items are shipped to you., we do not take or assume any responsibility if USPS, FEDEX and UPS mishandles or delays, lost, stolen or damages of your package, as it is 100% out of our company’s control once items are shipped to you.

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